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Running the day

Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.

Running the day articles, page 3

Running the day5 min read

Tour Safety Briefing Script That Guests Remember

A practical 60-90 second tour safety briefing script, a must-hit checklist, and a simple way to document briefings without paperwork.

Running the day5 min read

From DMs to Deposits: Calm-Season Ops Shift

A real-world operator playbook to turn DMs into deposits, automate confirmations, and keep your tour calendar steady in shoulder season.

Running the day5 min read

Card Payments for Tours: No-Chargeback Setup

A practical checklist to take card payments for tours - fewer declines, fewer fraud disputes, and cleaner refunds.

Running the day5 min read

The Add-On Game: A Tour Operator Story

A practical operator story on boosting revenue per booking with tour add-ons - without slowing down checkout.

Running the day5 min read

How to Set Up Tour Deposits and Balance Due

Set tour deposits, choose a balance due date, and automate reminders so you stop chasing payments and cut no-shows.

Running the day6 min read

From No-Shows to Predictable Days: A Tour Ops Story

A practical operator story on how deposits, reminders, and rescheduling reduce no-shows and prevent avoidable chargebacks.

Running the day5 min read

Tour Refunds That Prevent Chargebacks

A practical cancellation + refund workflow that reduces tour disputes and chargebacks - with templates, evidence tips, and fast refund habits.

Running the day5 min read

Cruise-Day Chaos to Calm: A Tour Ops Story

A real-world tour operator story: the 4-system setup that cuts no-shows, calms cruise days, and keeps your crew focused.

Running the day5 min read

Set Tour Net Rates Without Killing Profit

Retail vs net pricing for tours: simple commission bands, clean rate sheets, and deposits that protect profit.

Running the day6 min read

The Tour Operator No-Show Recovery Playbook

A practical playbook to cut no-shows, enforce a fair policy, and refill seats fast using deposits, reminders, and a simple same-day routine.

Running the day5 min read

Online Booking Setup for Boat Tours (Fast + Clean)

A step-by-step playbook to launch online booking for boat tours in a week: offers, availability rules, payments, confirmations, and reminders.

Running the day6 min read

The 3-Message SMS Flow That Fills Your Tour

A simple 3-text message flow tour operators use to reduce no-shows, stop last-minute questions, and run smoother departures - with scripts you can copy.

Running the day5 min read

Tour Booking Reminder System That Cuts No-Shows

Build a simple email + SMS reminder system that reduces tour no-shows, protects your schedule, and keeps guests happy (with templates you can reuse).

Running the day5 min read

The 10-Minute Booking Day That Saves Your Season

A practical operator story: a simple 10-minute routine to reply faster, collect deposits, reduce no-shows, and fill more tours.

Running the day5 min read

Tour Cancellation Policy That Guests Respect

Build a clear tour cancellation policy that cuts no-shows, avoids chargebacks, and keeps your boat calendar predictable - without sounding harsh.

Running the day5 min read

The Chargeback-Proof Tour Operator Playbook

A practical playbook to cut disputes: clear policies, better confirmations, a proof pack, and habits that keep guests from calling their bank.

Running the day5 min read

Collect Tour Waivers Without Killing Sales

A step-by-step workflow for collecting digital waivers that protect your business without creating friction at check-in.

Running the day5 min read

The No-Show Fix: Deposits + Reminders

Stop losing revenue to no-shows. Use deposits, timed reminders, and easy rescheduling to keep your boats and tours full.

Running the day5 min read

Take Card Payments for Tours (No-Drama Setup)

Set up card payments for tours with deposits, dockside tap-to-pay, clear receipts, and fewer chargebacks.

Running the day5 min read

St. Maarten Boat Tours: Ops Playbook

A practical operations checklist for St. Maarten boat tours: safety, seasonality, pricing, and booking workflows that reduce no-shows.

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Running the day5 min read

The Real Reason to Ask for Tour Guest Feedback

Running the day3 min read

Positioning Your Boat Tour for The Luxury Market

Repel the party crowds and attract your ideal guest with these tips for positioning your boat tour

Running the day5 min read

The Travel Habits That Stuck Since 2020

Travel is slated for a massive comeback. Here's how to make the most if it.

Running the day3 min read

Developing Your Tour Personality with The Archetypes

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