Junglebee4% per card payment. Nothing else.
Plus the card processing fee (about 2.9% + 30¢). No monthly fee, no set-up fee, no contract. Nothing on cash, card-machine, agency or room payments. Pass the 4% on to the guest, or absorb it.
per card transaction Junglebee processes. On top for the guest by default, or absorbed by you.
Card processing, about 2.9% + 30¢ per payment, deducted automatically. On your own Stripe account this is Stripe’s fee, billed by Stripe.
monthly, set-up or contract fees. Nothing on cash, card machine, agency or room payments.
Caribbean and Costa Rica: JB Pay wires you every fortnight. Stripe-supported countries: your own Stripe account pays you directly.
Two ways to get paid. Which one depends on where you are.
Both take 4% per card payment plus the card processing fee, and nothing else. What differs is who holds the money and when it reaches you.
Caribbean and Costa Rica
- 1Apply once in the app with your business registration, the owner’s ID and your business bank details. Once you’re approved, JB Pay, Junglebee’s own payment processing, collects your guests’ card payments.
- 2Every fortnight, once that period’s trips have run, one wire goes to your business’s bank account, net of the 4% and the card processing fee.
- 3A payouts report lists every booking, fee and refund in that wire, exact to the cent.
Any Stripe-supported country
- 1Connect your Stripe account to Junglebee in a couple of minutes.
- 2The guest pays by card and the money lands in your Stripe account straight away. Junglebee takes the 4% automatically.
- 3Stripe pays out to your bank on its own schedule, usually every 2 to 7 days. Refunds and disputes are handled in your Stripe dashboard.
A $100 booking, paid by card.
Type any amount to see what the guest pays and what reaches you.
Fee on top default
Fee absorbed
On JB Pay, a flat $25 bank fee comes off each wire (twice a month), not each booking. The same $100.00 paid in cash, by card machine, through an agency or to the room: you keep $100.00. On your own Stripe account the numbers are the same; Stripe pays you directly and bills its fee to you.
What it comes to at your volume.
Preset for a boat tours operator; move the sliders or type your own amounts.
Everything but the card fee.
What operators ask us first
Are there any costs besides the 4%?+
Only the card processing fee (about 2.9% + 30¢ per card payment) and, on JB Pay, a flat $25 bank fee per wire. There is no monthly fee, set-up fee or contract, and nothing to pay in a month without card payments.
What are my fees and payout on a $750 booking?+
With the 4% added to the guest’s total (the default), the guest pays $780.00. Junglebee keeps $30.00, card processing is about $22.92, and you receive $727.08. If you absorb the 4% instead, the guest pays $750.00 and you receive $697.95. On JB Pay a flat $25 bank fee comes off each wire, not each booking. Type any amount into the example above.
Who pays the 4%, me or the guest?+
You choose. By default it is added to the guest’s total as a booking fee, so a $100 seat is charged at $104 and you receive the full $100 minus card processing. Switch it off and you absorb it. You can change it any time.
Do I pay anything on cash or card-machine payments?+
No. Cash, your own card machine, agency and room-charge payments recorded at the desk are free. The 4% only applies to card payments Junglebee processes.
Do I pay a fee on GetYourGuide or Viator bookings?+
Not to Junglebee. The reseller connections are coming soon; on those bookings the reseller charges its own commission and pays you directly, and Junglebee takes nothing.
When and how do I get paid?+
On JB Pay (Caribbean and Costa Rica), bookings are paid out by trip date, twice a month (trips from the 1st to the 15th, and from the 16th to the end of the month). Once a period’s last trip has run, we aim to wire it within five business days, in US dollars, to your business’s bank account, with a report listing every booking and fee. A booking made in March for a trip on 10 June is paid in the wire for 1–15 June, in the second half of June. On your own Stripe account, Stripe pays your bank on its own schedule, usually every 2 to 7 days.
What do I need to apply for JB Pay?+
You apply once, in the app. You’ll need your business’s legal name, address and registration number, a copy of your business registration or licence, the owners’ names and the main owner’s ID or passport, and the bank details for your business account (account number, bank name and SWIFT code). You confirm that you hold the licences and insurance your trips need and sign the JB Pay agreement online. Before your first payout we also need a US tax form (W-8BEN-E for a business outside the US), filled in online in the same place. JB Pay switches on once we approve you.
Is there a minimum payout on JB Pay?+
You choose your minimum. We recommend $300, because each wire carries a flat $25 bank fee. Anything below your minimum rolls into the next payout.
What currency am I paid in?+
JB Pay pays out in US dollars only. On your own Stripe account, Stripe pays out in the currency of your Stripe account.
What happens to the 4% when I refund a guest?+
It is returned in proportion to what you refund. A full refund returns the full 4%. The card processing fee is not returned.
Who handles chargebacks?+
On JB Pay, we contest each chargeback for you with the booking details and keep you informed. As the seller, you bear a chargeback that is lost: the amount and the card processor’s dispute fee come out of your next payout, and if we win it back, both are returned in the payout after. On your own Stripe account, disputes are handled in your Stripe dashboard.
Do you collect or file taxes for me?+
No. You set your prices including or excluding any taxes that apply to you, and you remain responsible for declaring and paying them. Reports export to Excel or CSV for your accountant.
Run your boat tours the easy way.
Set up in an afternoon. Nothing to pay until a guest pays by card. Your first booking can land today.