Running a tour business, written by people who do.
Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.

How to Deal With Difficult Customers on a Tour
How to deal with difficult customers on a tour or charter: close the information gap before they board, then listen, hold safety calls and refund wisely.

Things to Do in Puerto Rico: An Operator's View of Demand
What visitors to Puerto Rico book, who sells it, and what that means for tour and charter operators, from cruise piers to bio bays and the Ceiba ferry.

Sargassum Season: What It Means for Caribbean Tour Operators
Sargassum season runs spring to early fall. What 2025 and 2026 records mean for Caribbean tour operators, and why guest messaging matters most.

Snorkeling Gear Guide for Snorkel Tour Operators
A former snorkel captain on stocking a loaner fleet: mask sizes, full-face policy, cleaning between guests, vests vs life jackets and sunscreen laws.

Stripe vs PayPal for Tour Operators: A Caribbean Take
Stripe vs PayPal for tour operators: fees, payouts, disputes and guest checkout, plus Caribbean account and withdrawal limits.

What Is a Deckhand? The Job From the Deck to the Wheel
What is a deckhand on a Caribbean tour boat? The daily work, what operators hire for, deckhand salary data, and how the job leads to captain.

Things to Do in Nassau: What Tour Operators Sell
Nassau saw 6.1 million cruise guests in 2025, but a crowded wharf is not a full boat. What sells, where bookings come from and the rules operators face.

What Is Shoulder Season? A Caribbean Operator's Take
What is shoulder season? The stretch between peak and low season. Here's when it hits the Caribbean and how operators should price and staff it.

How to Start a Kayak Rental Business: Wind Comes First
How to start a kayak rental business: gear costs, permits, insurance, pricing, wind rules and a lost-paddler plan, from a St. Maarten boat guy.

Wix vs WordPress for Tour and Charter Operators
Wix vs WordPress for a small tour or charter business: real monthly costs, who maintains it, mobile speed, booking widgets and what breaks in season.

Caribbean Tour Operators Using Stripe With a US or European Bank Account: Is It Legal, and What Does It Cost You in Tax?
Running your island tour company's cards through a US or European Stripe account? What it can break, what tax you still owe locally, and how to fix it.

Boat Names for Charter Operators: What Sells, What Sinks
Boat names that sell: how charter and tour operators can pick a name guests can say, search, find on booking pages and pass on to friends.

Things to Do in Cozumel: Where the Bookings Come From
What Cozumel visitors book, who sells it, and the park rules, port closures and sargassum that shape the week for tour and charter operators.

Regenerative Tourism: What It Means for Tour Operators
Regenerative tourism for Caribbean tour and charter operators: what it means, why guests ask, and what to do that's real rather than greenwashing.

How to Start a Jet Ski Rental Business
How to start a jet ski rental business: permits, insurance, buying skis, safety briefings, pricing, deposits, weather rules and online booking.

Wix vs Squarespace for Tour and Charter Operators
Wix vs Squarespace for tour and charter operators: 2026 prices, booking tools, widgets, languages, and why your booking engine matters more.

Family Business Succession for Tour and Charter Operators
Family business succession for tour and charter operators: what to move out of the founder's head and phone long before anyone takes over.

Things to Do in St. Croix: Running a Small-Island Product
What St. Croix visitors book, and what it means for operators: few cruise calls, hotel desks, Buck Island concessions and moon-timed bio bay trips.

Caribbean Tourism Statistics: What They Mean for Operators
Caribbean tourism statistics: what the CTO 2025 and 2026 numbers mean for operators, from cruise vs stayover guests to seasonality and your own bookings.

Fishing Charter Marketing: Sell the Captain and the Date
Fishing charter marketing: sell the captain, show your open dates, price half and full days clearly, and turn fish reports and past anglers into bookings.

Stripe vs Square for Tour and Charter Operators
Stripe or Square for a tour business? Compare US rates, payouts, refunds, disputes and holds, and check your island is supported before anything else.

Pre-Purchase Marine Survey for a Charter Boat: What It Actually Costs (and What It Catches Before You're Stuck With It)
What a pre-purchase marine survey costs per foot, what surveyors check, and how findings affect your USCG inspection and insurance underwriting.

Charter boat captain salary: what the job really pays
Charter captain pay isn't the day rate, it's the year. An operator's take on day rates, tips, slow season and keeping good captains.

Things to Do in St. Thomas: An Operator's Cruise-Day Map
What St. Thomas visitors book, where the bookings come from, and the park, Coast Guard and BVI rules that shape a tour business there.

Interchange Fees, Explained for Tour and Charter Operators
What is an interchange fee? A plain-English breakdown of the three-layer card fee stack, with a worked tour deposit vs. balance payment example.