Sunset Cocktail CruiseSat 4 Oct · 17:00 · 2 guests
Leave a reviewBook again
The confirmation email and the guest portal: guests manage their own booking
Confirmation and ticket
Booking number, time, meeting point with map and directions, what to bring and your personal note.
AutomaticSee it
RReef Runner Catamaransto alex@example.com
You’re booked! Reef & Cay · Wed 15 Oct
See you on Wednesday, Alex
BookingJB-1000482
WhenWed 15 Oct · 09:00 · check in 08:30
WhereBobby’s Marina · berth 9 · directions
BringSwimwear, towel, reef-safe sunscreen
“Ask for Captain Marcus at the green flag.” · Kim
Manage my booking
The confirmation email
Sent the moment a booking is paid.
Booking number, time, meeting point with map and directions, and what to bring.
Add your own personal note per product.
Reminders
At the lead time you set per product, with check-in details.
AutomaticSee it
RReef Runner Catamaransto alex@example.com
Tomorrow: Reef & Cay at 09:00
Hi Alex, a quick reminder for tomorrow.
Check in08:30 at Bobby’s Marina
Pickup08:10 at your hotel reception
Sent 24 hours before · set per product
A reminder the day before
Sent at the lead time you set per product.
Includes check-in time, meeting point and pickup.
Fewer late arrivals and no-shows.
Review requests
A thank-you after the trip with a link to leave a review.
AutomaticSee it
RReef Runner Catamaransto alex@example.com
Thanks for sailing with us
Hi Alex, thanks for joining us on Wednesday. How was your day?
★★★★★
Leave a review
The review request after the trip
A thank-you goes out after the trip.
With a link to leave a review where you want them.
More reviews, without asking each guest yourself.
Updates and cancellations
Guests are told when a booking changes or is cancelled, with the new ticket or the refund.
AutomaticSee it
RReef Runner Catamaransto alex@example.com
Your booking has changed
Hi Alex, your trip has moved.
WasWed 15 Oct · 09:00
NowThu 16 Oct · 09:00
Your updated ticket is attached.
A change email with the new ticket
Guests are told whenever a booking changes or is cancelled.
A change sends the new ticket; a cancellation shows the refund.
No phone calls needed.
Guest portal
No password. Guests re-send their ticket, pay a balance, update details, change the date inside your free-change window or cancel with the refund shown.