JunglebeeRunning the day
Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.
Running the day articles, page 2
Web-Based Tour Operator Software: What Changes When Your Office Is the Boat
A boat-operator test for web-based software: the handoffs, phone access, changes, and payment details that must work away from the desk.
How to Start a Food Tour Business Without Losing the Guest in the Handoff
A founder-operator guide to launching a food tour: choose the route, price the whole experience, and build a handoff guests and partners can trust.
Hotel Activity Desk Bookings: The Paper-Slip Problem I Helped Solve
Michael Rouveure on the hotel activity desk handoff, the paper-slip problem, and the test that keeps referrals from becoming dockside chaos.
Tour Booking Confirmation Emails: What Guests Actually Need
A practical guide to tour booking confirmation emails: the details guests need, the mistakes that create dockside confusion, and the simple operator test I use.
Why operators look at FareHarbor competitors
Why tour operators end up shopping for FareHarbor competitors - the specific moments that push them to look, and how I would map the alternatives.
Charter boat booking software: an operators guide
The things I would check before I picked charter boat booking software again - deposits, captain changes, guest comms, payments, and the ones vendors never bring up.
What tour operator insurance actually costs me
An operator opens the books on tour insurance - what he pays, what changed after a bad claim, and what he wishes he had asked before signing.
Tour Operator Insurance: A Plain-English Guide to What Coverage You Actually Need
What tour operator insurance actually costs by activity risk — general liability, auto, workers' comp, E&O, and what OTAs require. No broker jargon.
What a tour operator waiver should actually say
Not legal advice. An operators mental model for what a real tour waiver should say, why gross negligence gets through, and why storage matters.
How to start a tour operator business
The 12-step business plan tells you to write a mission statement. Here is what actually happens: no boat, four months of revenue, and the phone.
Marketing automation for tour operators
What to actually automate as a small tour operator: the four money-and-trust wins, two shiny traps to skip, and one thing to keep manual.
How Caribbean tour operators survive low season
A first person operator survival essay on the Caribbean low and hurricane season. What you cut, what you cannot, and why cash discipline wins.
How to market a tour company
A guide to the four channels that actually move seats for a small tour company: concierge, Google Business Profile, direct bookings, and OTAs.
How to start a yacht charter business, honestly
An honest operator walkthrough for starting a yacht charter business: boat, USCG license, insurance, dockage, first bookings, and the mindset shift.
Tour and activity booking software: an operator's guide
An operator's guide to tour and activity booking software: what it really has to do on a busy Saturday, and how to evaluate without checklists.
Charter boat business plan: what mine actually looked like
A charter boat business plan written by an operator: what banks actually ask, what templates miss, and the line that quietly sinks operators.
Peek Pro reviews: what an operator should read between lines
How to read Peek Pro reviews if you actually run boats: which complaints matter for a Caribbean operator and which are noise.
Tour operator marketing: what I'd actually spend on
Most tour operator marketing advice was written for SaaS or e-commerce. Here is what I would actually spend the next week on as a small Caribbean operator.
How to start a tour guide business: my playbook
A tour guide business and a tour operator business are not the same thing. Here is how I would build the guide stage so you keep your options open.
How much does FareHarbor cost? The fee math operators miss
FareHarbor pricing looks simple until you run the real math: per-booking fees, payment processing, and the admin time and money-flow friction it hides.
Handle Bad Tour Reviews Without Losing Bookings
A practical playbook for replying to one-star tour reviews - the first-hour cool-down, the 4-line reply, and a 30-day reputation reset.
The Tour Add-On Playbook: Sell More, Not Pushy
A small-operator playbook for selling tour add-ons - three offers, four moments, scripts that work, and a 30-day plan to grow revenue per guest.
Build an Email List for Tours (No Spam Complaints)
Build an email list the right way: consent, sign-up ideas, and a simple 4-email welcome flow that keeps guests engaged and compliant.
A St. Maarten Snorkel Operator's Booking Reset
How a small St. Maarten snorkel charter went from Instagram DMs and chaos to a clean booking flow with deposits, waivers, and reminders.