Running a tour business, written by people who do.
Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.
Articles, page 5

WeTravel Reviews: What Tour Operators Should Know
An honest read of WeTravel reviews on Capterra, GetApp, and Trustpilot — real pricing, payout timing, verification, and who it's actually built for.

What changes after you switch tour booking software
The parts of an operators week that shift after moving to real tour booking software - what gets easier, what gets weirder, and what nobody warns you about.

Charter boat booking software: an operators guide
The things I would check before I picked charter boat booking software again - deposits, captain changes, guest comms, payments, and the ones vendors never bring up.

Adventure Tour Booking Software: What ATV, Jeep, and Zipline Operators Actually Need
See what ATV, jeep, and zipline operators need from booking software: vehicle capacity, digital waivers, weather rebooking, and lower fees than OTAs.

Xola vs FareHarbor for tour operators
An operators honest take on Xola vs FareHarbor - who each one really fits, where they diverge on price and philosophy, and how to pick without wasting a season.

Is Expedia Local Expert Worth It for Tour Operators?
Expedia Local Expert charges 15-30% commission and is closed to most new suppliers — see the real costs, contract terms, and better alternatives.

What tour operator insurance actually costs me
An operator opens the books on tour insurance - what he pays, what changed after a bad claim, and what he wishes he had asked before signing.

Things to do in Turks and Caicos
An operators honest guide to Turks and Caicos - the water, the reef, the small tours worth booking, and the ones every visitor should skip.

Online booking system choices that actually move revenue
An operators take on the online booking system decisions that actually change money, not the checkbox feature lists everyone else compares.

Tour Operator Insurance: A Plain-English Guide to What Coverage You Actually Need
What tour operator insurance actually costs by activity risk — general liability, auto, workers' comp, E&O, and what OTAs require. No broker jargon.

Do Small Tour Operators Need a CRM? Or Does Your Booking Software Already Do the Job?
Every 'tour operator CRM' guide online is written for travel agencies. Here's what your booking software already covers, and 3 signs you've outgrown it.

What a tour operator waiver should actually say
Not legal advice. An operators mental model for what a real tour waiver should say, why gross negligence gets through, and why storage matters.

Checkfront vs Fareharbor for tour operators
One is a booking system. The other is a distribution machine that happens to include a booking system. An operators honest take on both.

How to start a tour operator business
The 12-step business plan tells you to write a mission statement. Here is what actually happens: no boat, four months of revenue, and the phone.

Things to do in Barbados
The two hours near Bridgetown, the full day, and the week you actually want, told through a couple who lost theirs at a cruise-pier kiosk.

The five metrics small tour operators should track
Every dashboard shows the same five vanity metrics. Here are the five that actually predict whether a small tour operator survives.

Marketing automation for tour operators
What to actually automate as a small tour operator: the four money-and-trust wins, two shiny traps to skip, and one thing to keep manual.

Tour operator booking software: what to compare
A demo-day playbook: features are commodity. Here are the six questions that flush out real fit from expensive mistake in five minutes.

Wine Tour Booking Software: What Small Operators Need
Age checks, permit-capped seating, tasting fees, group buyouts—here's what wine tour booking software must handle that generic roundups skip.

How Caribbean tour operators survive low season
A first person operator survival essay on the Caribbean low and hurricane season. What you cut, what you cannot, and why cash discipline wins.

GetYourGuide vs Viator: Which OTA Should Small Tour Operators List On?
GetYourGuide vs Viator compared for tour operators: commissions, contracts, payouts, and audience reach — plus how to keep more bookings direct.

Viator commission rate: what it actually costs you
What Viator's commission really costs a small tour operator: the 20-30% headline, the lost re-book, the promotion pressure, and when it's still worth it.

How to market a tour company
A guide to the four channels that actually move seats for a small tour company: concierge, Google Business Profile, direct bookings, and OTAs.

How to start a yacht charter business, honestly
An honest operator walkthrough for starting a yacht charter business: boat, USCG license, insurance, dockage, first bookings, and the mindset shift.