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Running a tour business, written by people who do.

Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.

Articles, page 5

Selling online10 min read

Gift Cards for Tour Operators: Rules, Risks & No-Shows

Selling gift cards for your tour business? Learn CARD Act rules, state law, and how to avoid losing money on partial redemptions and no-shows.

Selling online4 min read

Tour Operator Capacity Planning: Why a Full Calendar Can Still Lose Money

A founder's take on why a full calendar can still lose money - and how to plan around the trips your crew can actually deliver.

Running the day5 min read

How to Start a Food Tour Business Without Losing the Guest in the Handoff

A founder-operator guide to launching a food tour: choose the route, price the whole experience, and build a handoff guests and partners can trust.

Selling online8 min read

Brewery and Distillery Tour Booking Software: What Small Operators Actually Need

Age checks, permit-capped pours, and bonded-premises rules: here is what generic booking software misses for brewery and distillery tours.

Getting paid4 min read

Tour Operator Software Reviews: What I Look For Before I Believe One

Michael Rouveure explains how he reads tour operator software reviews: test the handoff, payment trail, bad days, and real operator fit.

Selling online7 min read

Channel Manager for Tours: Do You Actually Need One?

A plain-English guide for small tour operators: what a channel manager does, real pricing, and the exact point (3+ OTAs) where it starts paying for itself.

Running the day5 min read

Hotel Activity Desk Bookings: The Paper-Slip Problem I Helped Solve

Michael Rouveure on the hotel activity desk handoff, the paper-slip problem, and the test that keeps referrals from becoming dockside chaos.

Caribbean business5 min read

Booking Software for Eco Tours in Jamaica: What Has to Work on the Water

A founder's take on why eco-tour booking software in Jamaica has to connect hotel desks, crew, capacity, weather changes, and payments.

Selling online11 min read

How to Add a Booking Widget to Your Tour Website Without a Developer

Add a booking widget to your tour or charter website in an afternoon — no developer needed. Embed styles, platform steps, and a testing checklist.

Selling online4 min read

Booking Software for Shuttle Operators: The Handoff Matters More Than the Calendar

A founder's take on why shuttle booking software should be judged by the handoff, guest updates, and changes - not just the calendar.

Running the day5 min read

Tour Booking Confirmation Emails: What Guests Actually Need

A practical guide to tour booking confirmation emails: the details guests need, the mistakes that create dockside confusion, and the simple operator test I use.

Selling online11 min read

Is Your Tour Booking System PCI Compliant? A Plain-English Guide for Small Operators

Hosted booking widgets can put tour and charter operators in the simplest PCI bucket, SAQ-A, instead of a 300+ point audit. Here's how to check yours.

Getting paid5 min read

Fishing Charter Booking Software: What Actually Matters on the Dock

Fishing charter booking software should handle deposits, weather changes, crew capacity and dock-day reality - not just put a calendar online.

Selling online9 min read

Tour Operator Business Plan: A Real Example With Numbers

See a real tour operator business plan: actual startup costs, break-even math, margins, and booking-channel mix — not a fill-in-the-blank template.

Running the day5 min read

Why operators look at FareHarbor competitors

Why tour operators end up shopping for FareHarbor competitors - the specific moments that push them to look, and how I would map the alternatives.

Caribbean business5 min read

Things to Do in St. Lucia: Where the Bookings Come From

St. Lucia from the operator's side: cruise vs stay-over demand, ports and airports, sargassum, marine park fees, and how to win bookings from each channel.

Selling online8 min read

WeTravel Reviews: What Tour Operators Should Know

An honest read of WeTravel reviews on Capterra, GetApp, and Trustpilot — real pricing, payout timing, verification, and who it's actually built for.

Selling online5 min read

What changes after you switch tour booking software

The parts of an operators week that shift after moving to real tour booking software - what gets easier, what gets weirder, and what nobody warns you about.

Running the day5 min read

Charter boat booking software: an operators guide

The things I would check before I picked charter boat booking software again - deposits, captain changes, guest comms, payments, and the ones vendors never bring up.

Selling online9 min read

Adventure Tour Booking Software: What ATV, Jeep, and Zipline Operators Actually Need

See what ATV, jeep, and zipline operators need from booking software: vehicle capacity, digital waivers, weather rebooking, and lower fees than OTAs.

Getting paid5 min read

Xola vs FareHarbor for tour operators

An operators honest take on Xola vs FareHarbor - who each one really fits, where they diverge on price and philosophy, and how to pick without wasting a season.

Selling online9 min read

Is Expedia Local Expert Worth It for Tour Operators?

Expedia Local Expert charges 15-30% commission and is closed to most new suppliers — see the real costs, contract terms, and better alternatives.

Running the day5 min read

What tour operator insurance actually costs me

An operator opens the books on tour insurance - what he pays, what changed after a bad claim, and what he wishes he had asked before signing.

Caribbean business5 min read

Things to Do in Turks and Caicos: The Operator's Map

What tour and charter operators sell in Turks and Caicos: Grand Turk cruise days, Provo stayover demand, booking channels and park rules.

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