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Running a tour business, written by people who do.

Guides on selling, getting paid and running the day, from operators in the Caribbean and beyond.

Articles, page 4

Selling online5 min read

Weather Days Are Part of the Product: How I Decide When to Cancel a Tour

A boat operator's view on making weather calls, protecting guests, and building a cancellation process the crew and office can actually follow.

Running the day5 min read

Tour newsletter examples: what I would send before and after a trip

Three practical newsletter formats I would send before and after a tour, with the one test I use to help guests choose and book.

Caribbean business11 min read

Things to Do in Curacao: An Operator's Shortlist

An operator's honest take on Curacao: cruise-day picks vs. full-stay picks, the dives and hikes worth booking, and what to skip.

Getting paid4 min read

Peek Pro Pricing: The Number I Would Actually Compare

A practical way to compare Peek Pro pricing: count the real cost of bookings, payment handling, refunds, and your own time.

Getting paid14 min read

Accounting Software for Tour Operators: Payouts, FX & Tax

A practical guide to reconciling OTA payouts, handling multi-currency sales, and staying tourism-tax compliant — for small tour and charter operators.

Selling online9 min read

Free Tour Booking Software: What "Free" Actually Costs You

Freemium caps, commission cuts, and hidden card fees — an honest breakdown of what "free" tour booking software actually costs your business in 2026.

Running the day5 min read

Web-Based Tour Operator Software: What Changes When Your Office Is the Boat

A boat-operator test for web-based software: the handoffs, phone access, changes, and payment details that must work away from the desk.

Caribbean business5 min read

How to Start a Surf Tour Business in Montego Bay

A practical operator guide to selling surf days you can actually deliver, from weather calls and pickups to clean booking handoffs.

Selling online10 min read

Gift Cards for Tour Operators: Rules, Risks & No-Shows

Selling gift cards for your tour business? Learn CARD Act rules, state law, and how to avoid losing money on partial redemptions and no-shows.

Selling online4 min read

Tour Operator Capacity Planning: Why a Full Calendar Can Still Lose Money

A founder's take on why a full calendar can still lose money - and how to plan around the trips your crew can actually deliver.

Running the day5 min read

How to Start a Food Tour Business Without Losing the Guest in the Handoff

A founder-operator guide to launching a food tour: choose the route, price the whole experience, and build a handoff guests and partners can trust.

Selling online8 min read

Brewery and Distillery Tour Booking Software: What Small Operators Actually Need

Age checks, permit-capped pours, and bonded-premises rules: here is what generic booking software misses for brewery and distillery tours.

Getting paid4 min read

Tour Operator Software Reviews: What I Look For Before I Believe One

Michael Rouveure explains how he reads tour operator software reviews: test the handoff, payment trail, bad days, and real operator fit.

Selling online7 min read

Channel Manager for Tours: Do You Actually Need One?

A plain-English guide for small tour operators: what a channel manager does, real pricing, and the exact point (3+ OTAs) where it starts paying for itself.

Running the day5 min read

Hotel Activity Desk Bookings: The Paper-Slip Problem I Helped Solve

Michael Rouveure on the hotel activity desk handoff, the paper-slip problem, and the test that keeps referrals from becoming dockside chaos.

Caribbean business5 min read

Booking Software for Eco Tours in Jamaica: What Has to Work on the Water

A founder's take on why eco-tour booking software in Jamaica has to connect hotel desks, crew, capacity, weather changes, and payments.

Selling online11 min read

How to Add a Booking Widget to Your Tour Website Without a Developer

Add a booking widget to your tour or charter website in an afternoon — no developer needed. Embed styles, platform steps, and a testing checklist.

Selling online4 min read

Booking Software for Shuttle Operators: The Handoff Matters More Than the Calendar

A founder's take on why shuttle booking software should be judged by the handoff, guest updates, and changes - not just the calendar.

Running the day5 min read

Tour Booking Confirmation Emails: What Guests Actually Need

A practical guide to tour booking confirmation emails: the details guests need, the mistakes that create dockside confusion, and the simple operator test I use.

Selling online11 min read

Is Your Tour Booking System PCI Compliant? A Plain-English Guide for Small Operators

Hosted booking widgets can put tour and charter operators in the simplest PCI bucket, SAQ-A, instead of a 300+ point audit. Here's how to check yours.

Getting paid5 min read

Fishing Charter Booking Software: What Actually Matters on the Dock

Fishing charter booking software should handle deposits, weather changes, crew capacity and dock-day reality - not just put a calendar online.

Selling online9 min read

Tour Operator Business Plan: A Real Example With Numbers

See a real tour operator business plan: actual startup costs, break-even math, margins, and booking-channel mix — not a fill-in-the-blank template.

Running the day5 min read

Why operators look at FareHarbor competitors

Why tour operators end up shopping for FareHarbor competitors - the specific moments that push them to look, and how I would map the alternatives.

Caribbean business5 min read

Things to do in St Lucia

A Caribbean operators list of what to actually do in St Lucia - Pitons hikes, sulphur springs, snorkel and sail runs, and the small things guests keep asking me about.

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